*CERTIFIED SEWER CONNECTION AND DRAIN LAYERS IN TEWKSBURY, MA AND BILLERICA, MA*
** Our Cancellation Policy **
Big Mike’s Excavation and Vac Truck Services
Please be advised that cancellations made up to [48 hours] before a scheduled appointment via [email, text, phone call] will be processed without a penalty.
Cancellations made [36 hours] or less before an appointment will be subject to a charge of [$500.00]. This includes appointments where our service provider is unable to access the property, is turned away, or the client is a no-show.
If your Company cancels an appointment with [24 hours’ notice] before an appointment, we will be subject to a charge of a full workday. We apologize for the inconvenience, but as you know we are a small company and still need to pay our employees.
Please be advised that cancellations made up to [48 hours] before a scheduled appointment via [email, text, phone call] will be processed without a penalty.
Cancellations made [36 hours] or less before an appointment will be subject to a charge of [$500.00]. This includes appointments where our service provider is unable to access the property, is turned away, or the client is a no-show.
If your Company cancels an appointment with [24 hours’ notice] before an appointment, we will be subject to a charge of a full workday. We apologize for the inconvenience, but as you know we are a small company and still need to pay our employees.